Energy Retail Insider
Brightmere faces competing choices as autumn review approachesThe Consumer Desk
A callback promise is easier to find than a comparable waiting timeSwansea Bay Chronicle
Swansea staff ask where they stand amid job rumoursBristol Courier
Filton staff seek answers over customer operations reviewWestern Business Review
Brightmere earnings fall as service costs come into focusTech and Work Weekly
Regional data teams compete for specialists who can keep systems runningThe National Meridian
On the phones after the simple questions move to a botEnergy Retail Insider
Nell error raises questions about control of supplier model updatesBristol Courier
Brightmere apologises and honours Nell payment-plan adviceThe Consumer Desk
Customers question Nell messages about pausing payment plansSwansea Bay Chronicle
Swansea advisers cautiously welcome automated call notes